An auto forward is useful when you want all your e-mails to arrive at just one e-mail address. Do you rarely receive e-mail at a specific address? Then it is easier to forward the e-mails from that mailbox to your general e-mail address.
The way in which you set up an auto forward depends on the type of mailbox. Choose your type of mailbox and follow the manual.
Also read: Create a referral e-mail address without a mailbox
IN THIS ARTICLE
Add an auto forward to your Basic mailbox
With a Basic mailbox you add an auto forward via the control panel or the webmail.
Follow these steps in our control panel:
- Go to “My products”> “E-mail hosting”> Click on “Manage” next to the domain of your mailbox.
- Select “Mailboxes” in the menu on the left and go to the “Change autoforward” tab.
- Check the “Active” checkbox and enter the e-mail address to which you want to forward the e-mails.
- Do you also want to keep the e-mails in the original mailbox? Check the “Copy to myself” option.
- Click on “Change settings” to confirm.
Follow these steps in Webmail:
- Go to “Settings” and click on “Forwarder”.
- Set the radio button to “Forward messages”.
- Enter the e-mail address to which the copies should be sent.
- Do you also want to keep the e-mails in the original mailbox? Check “Send a copy to myself”.
- Save.
Add an auto forward to your Exchange mailbox
Follow these steps in the Outlook Web App:
- Click in the top right on “Options” and choose “Create inbox rule”.
- Click on “New” (see image)
- In the drop-down menu “When the message has been received and” choose “Apply to all messages”
- In the “Do the following” drop-down menu, choose the “Redirect message to” option. Enter the contact to which you want to forward the e-mails.
Optional: - Do you also want to keep the e-mails in the original mailbox? Click on “More options”.
- Click on “Add action”
- In the “Select an action” drop-down menu, go to “Move, Copy or delete”> “Copy the message to folder …”.
- Select your inbox “Inbox” and confirm.
- Save.